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TRUSTWISE CORPORATION

values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through this Privacy Policy, the Company informs you of how and for what purpose your personal information is used and what measures are taken to protect your personal information.

If the Company revises this Privacy Policy, it will notify you through a website announcement (or individual notice).

This policy takes effect on January 1, 2025.

■ Personal Information Collected

The Company collects the following personal information for consultations, service applications, etc.

ο Collected items: Name, password, password question and answer, mobile phone number, email, service usage history, access log, cookies

ο Personal information collection method: Website ()

■ Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes:

ο Contract fulfillment and billing for service provision: Content provision, purchases and payment, product delivery or invoice dispatch, financial transaction identity verification, and financial services

ο Member management: Identity verification for membership services, personal identification, confirmation of intent to subscribe, age verification, confirmation of consent from legal guardians when collecting personal information of children under 14, complaint handling, notifications

ο Marketing and advertising: Development and specialization of new services (products), delivery of promotional information such as events

■ Personal information retention and use period

In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, if retention is required by applicable laws and regulations, the Company will retain member information for a specified period of time as stipulated by applicable laws and regulations.

- Items retained: Login ID. Basis for retention: Act on Consumer Protection in Electronic Commerce, etc.. Retention period: 6 months.

- Items retained: Payment records. Basis for retention: Act on Consumer Protection in Electronic Commerce, etc.. Retention period: 5 years.

■ Personal Information Destruction Procedures and Methods

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The destruction procedures and methods are as follows:

ο Destruction Procedure: Information entered by members for membership registration and other purposes is transferred to a separate database (separate filing cabinet for paper documents) after the purpose has been achieved. It is stored for a specified period of time in accordance with internal policies and other relevant laws and regulations for information protection (see Retention and Use Period) and then destroyed. Personal information transferred to a separate database will not be used for any purpose other than retention, unless required by law.

ο Destruction Methods

- Personal information printed on paper is destroyed by shredding or incineration.

■ Provision of Personal Information

In principle, the Company does not provide users' personal information to external parties. However, exceptions may be made in the following cases:

- When users have given prior consent.

- When required by law or for investigative purposes, or when requested by investigative authorities in accordance with procedures and methods prescribed by law.

■ Entrustment of Collected Personal Information

The Company will not entrust customer information to external parties without the customer's consent. If such a need arises in the future, the Company will notify the customer of the entrusted party and the details of the entrusted work and, if necessary, obtain prior consent.

■ Rights of Users and Legal Representatives and How to Exercise Them

Users and their legal representatives may view or edit their own registered personal information or that of children under 14 at any time, and may also request cancellation of membership. To view or edit the personal information of a user or child under 14, click "Change Personal Information" (or "Edit Member Information"). To cancel membership (withdraw consent), click "Cancel Membership" and go through the identity verification process to directly view, edit, or cancel membership. Alternatively, you may contact our Personal Information Manager in writing, by phone, or by email, and we will take action without delay. If you request correction of errors in your personal information, we will not use or provide the relevant information until the correction is complete. Furthermore, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the results of the correction process to ensure the correction is made. The Company processes personal information canceled or deleted at the request of the user or legal representative in accordance with the "Retention and Use Period of Personal Information Collected by the Company" and prevents access or use for any other purpose.

■ Matters Concerning the Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company uses "cookies" and other technologies to store and retrieve your information. Cookies are very small text files sent to your browser by the server used to operate the "TRUSTWISE CORPORATION" website and stored on your computer's hard drive. The Company uses cookies for the following purposes:

▶ Purpose of Use of Cookies: - Analyzing access frequency and visit time of members and non-members, identifying user preferences and interests, tracking user activity, and providing targeted marketing and personalized services through tracking the level of participation in various events and the number of visits. You have the option to install cookies. Therefore, you can configure your web browser to allow all cookies, request confirmation each time a cookie is saved, or reject all cookies.

▶ Reject Cookie Settings Example: To refuse cookie settings, you can select your web browser's options to allow all cookies, prompt you each time a cookie is saved, or refuse all cookie storage. Example setting method (Internet Explorer): Tools > Internet Options > Privacy at the top of the web browser. However, if you refuse to install cookies, you may experience difficulties in providing services.

■ Personal Information Complaint Service

To protect customer personal information and handle complaints related to personal information, the company has designated the following departments and a personal information manager.

- Customer Service Representative:

- Phone Number:

- Email:

- Personal Information Manager Name:

- Phone Number:

- Email:

You may report any personal information protection-related complaints that arise while using the company's services to the personal information manager or the relevant department.

The company will provide a prompt and sufficient response to your reports.

For other inquiries or inquiries regarding personal information infringement, please contact the following organizations:

1. Personal Information Dispute Mediation Committee (http://www.kopico.or.kr) / 118

2. Information Protection Mark Certification Committee (http://www.eprivacy.or.kr) / 02-550-9531~2

3. Supreme Prosecutors' Office Cybercrime Investigation Center (http://www.spo.go.kr/minwon/center/report/minwon24.jsp) / 1301

4. National Police Agency Cyber Safety Bureau (http://www.ctrc.go.kr) / 182
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